<p style="margin-left:0cm; margin-right:0cm; text-align:justify"><strong>Email:</strong> firstname.lastname@example.org (We will reply within 24 hours on weekdays and 48 hours on weekends)</p>
<p><strong>Before you email us</strong></p>
<li>If you have already registered and ordered, please contact us using your <strong>registered email address</strong>. Be sure to include your <strong>order number</strong>, especially if you have ordered from us more than once.<br />
<li>If you have any questions about reading and filling out your prescription form online, please attach <strong>a copy of your original prescription</strong>.</li>
<p><strong>Please check your spam folder if you do not hear from us within 48 hours. Please move our email to your Inbox to ensure you'll receive important emails from us.</strong><br />
<p>Please Note: Please send your return and order amendment request from your <a href="/index.php?main_page=account">account center</a> or via email so we can expedite processing without delay. Please always contact us first before returning your package.</p>
Shipping and tracking
Terms and Conditions
What is PD?
How do I read my prescription?
TABO prescription and INT prescription
Can you make glasses with strong prescription?
How to fill in the prescription with prism?
What is ADD?
Can I use my contact lens prescription to buy my eyeglasses from you?
What is eyeglasses prescription?
Knowledge about Eyeglasses Prescription
Can I save my prescription?
Can I use the copy of my eyeglass prescription which was issued by my doctor 3 years ago?